CommandPost® equips retail management centres with a single, secure operating picture, delivering live situational awareness across retail floors, car parks, and back-of-house operations. Integrated with existing business solutions and external feeds from local emergency services, it offers a real-time dashboard, which supports various teams in taking a proactive approach to centre operations, disruptions, anti-social behaviour, and critical safety hazards the moment they arise.

Two-way radios, Building Management Systems (BMS) and spreadsheets don’t talk to each other and leave auditable gaps. CommandPost® has worked with the sector to centralise this information, enabling retail centre management to meet WHS and Protective-Security requirements within an all-included intuitive interface.

The solution provides a structured escalation process that connects security, cleaning, and executive personnel in seconds, with two-way acknowledgements that confirm who is assigned and responding. The ability to set-up structured workflows consistent information-capture, decision-making, coupled with an automatically timestamped immutable audit trail – invaluable for presentation to regulators, insurers, or coroners to ensure legal standing evidence.

CommandPost® addresses the dynamic risk environment of public places. It supports duty-of-care obligations, enhances response capabilities, and safeguards revenue and reputation – designed for the everyday, crisis ready.